Promo codes can be applied at checkout. Simply click on"Enter promo code"situated under shipping cost and enter your code. Be sure to add the dashes when entering your code. Promo codes are for one time use only and cannot be combined with any other codes/promotions.

Your refund will be processed once your package has been received in our Distribution Center. Once received, please allow 10-15 business days for your refund to be completed. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement. We apologize for any inconvenience this may cause and thank you for your patience.

When placing an order, you will receive a pre-authorisation on your bank statement. Not to worry, your account will be charged when your order ships. It may take up to 48 hours for your financial institution to reverse the pre-authorization after your order has shipped.

Price adjustments for purchases may be applied on regular-priced items within 7 days of the original online purchase. All price adjustments for in-store purchases should be processed in-stores.

Please note that store prices cannot be matched online.

Not valid on first-time customer offers, targeted offers, Black Friday offers, Cyber Monday offers and other holiday season promotions. Cannot be combined with any other offers. Not applicable on Afterpay purchases.

It is important that your billing address be entered on your order exactly as it appears on you credit card statement.

Once your order is placed, the total amount is reserved in your account. This is to ensure that the funds will still be available once we are ready to charge your account upon shipping (when your first item ships).

Certain credit cards will have programs intended to help make online shopping safer. If you need more information on those programs, visit your credit card’s website.

You will be charged for your order once the first item ships.

Sales tax rates will vary from one location to another. The items on your order will be taxed based on the product category and the current sales tax rate for your shipping address.

ALDO is proud to offer our customers a fully secure shopping environment. ALDO is a "Verisign Secured" site, meaning that all credit card information and other confidential information are encrypted using SSL technology. Your credit card information will not be retained once you make a purchase.

ALDO is also a McAfee SECURE Web site, ensuring that your information is protected. McAfee SECURE tests Web sites daily for vulnerabilities, dangerous content and links that expose consumers' computer and personal information to malicious use. McAfee SECURE helps protect businesses and consumers from hackers, adware, spyware, browser exploits, spammers, phishing attacks and online scams.

All online orders may be returned via mail free of charge or at any ALDO store. Visit our Return Policy for additional details.

If for any reason we are unable to fulfill your order, you will be contacted by our trusted Customer Service team.